![]() If you don't have your old iPhone or you can't back it up, you can't recover your Health and Activity content. If you use a computer, make sure that you encrypt your backup. Remember to pair your Apple Watch and iPhone again. If you don't use iCloud, you can try to restore from a computer backup of your old iPhone. If you have your old iPhone and didn't erase it, make a new iCloud backup or encrypted computer backup. Then erase your new iPhone and restore it from the new backup. If you use iCloud to keep Health up to date on your old iPhone, your data will automatically update on your new iPhone whenever you're connected to Wi-Fi and signed in to iCloud. On your old iPhone and your new one, go to Settings > iCloud and make sure that Health is on. ![]() If you transferred your content to your new iPhone using your computer, but Health and Activity content is missing The following section addresses what you're encountering, and offers some specific guidance that may help: Thanks for posting in the Apple Support Communities M-0043KY, In general the start of activities is in September 9 of 2015. And longest move streak indicates that earned days are 2001 days ending on and my current streak is 2640 days. ![]() Old phone has missing data but with errors like 2000 days achievement shows June 13 of 2023 whereas it was reached long time ago and the date is way later than the next achievement of 2250 which was reached on November 11 of 2021. Automatically back up with iCloud Backup Make sure that iCloud Backup is turned on in Settings > your name > iCloud > iCloud Backup. I have followed the instructions how to back up to MacBook and after that both missing data on old phone was restored with minor issues but new phone has missing streak days (almost 750 days). Similarly with the exercise minutes I have walked 7.8km but 0 minutes of exercise is showing on my rings. Nevertheless after transfer most of my workout and activities history partly was missing in new devices and was starting from may 5 of 2023. I have accidentally deleted some of my ring data but the data is still all on the health app, for example it states my stand minutes are 315 for today yet my rings are saying 0 hour of stand goal. I’ve recently bought new iPhone (14 pro max) and days earlier new Apple Watch (SE)īefore this I had iPhone SE 2 gen and Apple Watch 1 gen both working fine up to migration of the data.īefore transferring both old devices to new devices iCloud back up was in place.
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